Shipping & Cancellation

Production timing
All orders are handmade by me, here in London and I will not compromise quality over quantity. Please allow me a maximum of 5 working days to prepare your order and ship it to you. For urgent orders (what? You forgot your best friends baby shower??, don’t worry I got you covered!). Just let me know via the contact form and I'll get back to you asap and try my best to accommodate you).

Care instructions
All items can be washed, max 30 degrees, do not tumble dry and iron on low heat.

Delivery:
For UK:

Are done via Royal mail and shipping cost are calculated based on weight. Shipping is free for orders of GBP 75.0 or more.

Overseas deliveries

Option 1:  DHL (2-3 Days) shipping cost will be calculated at check out

Options 2 UAE:

- Royal Mail (5-7 working days with tracking) flat rate AED 50.0 for all orders below AED 800.0

- Free shipping for all order of AED 800.0 or more.

 Refund/Exchange

There is no refund made once the order has been received by the customer. However, should the product be defective, not what you've ordered or damaged during shipping, I'll be happy to change it. Kindly let me know within 3 days (from product reception) via the contact form. The product should be, unused, unwashed and in its original shipping condition. 

Cancellation 

Customer can cancel their order within 24 hours, refund will be made back to the payment solutions used initially by the customer. To cancel your order, kindly send an email to: vayana@vayskingdom.com with your order number and name. Please allow for up to 45 days for the refund transfer to be completed.